Tools & SaaS The Structural Inevitability of Unstoppable Tool Proliferation
IntroductionIn growing companies, it's common for SaaS (cloud-based software) tools to keep increasing, leading to a sit...
Tools & SaaS 
Tools & SaaS The More SaaS You Add, the Less You See the Whole Picture
IntroductionFor many companies, SaaS adoption has been pursued as a symbol of "streamlining," "efficiency," and "moderni...
IT Rebuilding The Moment “It Can’t Be Helped” Becomes the Norm
IntroductionThe phrase "It can't be helped," frequently heard in fast-growing environments, is often the correct judgmen...
IT Strategy Why Success Stories Can’t Be Replicated
IntroductionA common scenario in many companies is that a successful initiative cannot be replicated the next time it's ...
IT Strategy The Point of Disconnect Between Operational IT and Executive IT
IntroductionA common frustration voiced in many companies is that while frontline operations generate vast amounts of da...
IT Strategy Who Should Put the Brakes on Business-Enabling IT?
IntroductionBusiness-enabling IT (the implementation of IT systems and SaaS to accelerate business growth) is introduced...
IT Organization Why Did IT Departments Originate from General Affairs in Japan?
IntroductionIn Japanese corporations, it is not uncommon for the Information Systems department (often called "Jōshisu")...
IT Organization Why “Zero Incidents” Should Not Be the Highest Praise
“IT is Too Conservative” Might Be Management’s FaultIT departments are often evaluated on "not causing incidents." This ...
IT Organization The Structure Where Only Cost Reduction is Valued
IntroductionIn many companies, the evaluation of the Information Systems department (IT) tends to be summarized in a sin...
IT Organization Why IT Departments Can’t Understand the Business
IntroductionThe frustration from business units towards the IT department—"they don't understand the business," "they la...